Shadowing - it sounds mysterious and a bit film noir, but shadowing is, basically, observing users in action as they perform their tasks.Read More
The BA Zone Blog
Sharing information so you don't have to reinvent the wheel...
The trick to collecting information for your project is to NOT rely on any one method.
Yep, you read that right.
You see, people are funny. When you ask them a question face-to-face you’ll get one type of answer - usually the answer they think you want to hear, or the first random thing that pops into their mind, which could what they think or even what they’ve heard from others, or the answer that they think will make them look [smart, insightful, some form of “best”]...So, today let’s take a look at some of the tools/services available to run online surveys:Read More
Surveys are one of the most commonly used methods of collecting and analyzing data from a targeted population (a specific group of people). Using a set of standardized questions and a variety of delivery methods, surveys can be used to quickly obtain facts, opinions, and behaviors from a large group of people, which makes it a great elicitation tool.Read More
You can have all the best information, all the best charts, all the best documents, all the best flows, but if you walk into the meeting without the right tools, you've got the ingredients but no way to put them together.Read More
Sometimes holding a meeting is like holding an intervention, where everyone has an agenda - and not necessarily the one you've included in your meeting request! Add to the mix the fact that people are inundated with meeting requests, spending more time in meetings than actually working, and you may wonder how anything gets done at all.Read More
Today everyone is mad about the cloud, and for a lot of people, this is just another buzzword that they’ve heard, and so now they are using it too. The cloud gets talked about a lot in meetings; when it’s mentioned people tend to vaguely point or wave a hand over their heads, and on white boards they draw a puffy, white cumulus cloud with arrows in and out to indicate “cloud storage/computing” connections. But what does that really mean?Read More