Shadowing and the Art of Task & Usability Analysis - Elicitation Technique #2
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Shadowing - it sounds mysterious and a bit film noir, but shadowing is, basically, observing users in action as they perform their tasks.
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The BA Zone Blog
Sharing information so you don't have to reinvent the wheel...
Quick Tips: Alternatives to Microsoft Office
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If you need the functionality of Microsoft Office, but don’t have access to or can’t afford it, there are other options!
Read MoreQuick Tips: Building Your Survey
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Creating a survey is more complicated than most people realize. Here is a checklist to help you make your surveys the best they can be!
Read MoreSurvey Tools: Free and Paid
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The trick to collecting information for your project is to NOT rely on any one method.
Yep, you read that right.
You see, people are funny. When you ask them a question face-to-face you’ll get one type of answer - usually the answer they think you want to hear, or the first random thing that pops into their mind, which could what they think or even what they’ve heard from others, or the answer that they think will make them look [smart, insightful, some form of “best”]...So, today let’s take a look at some of the tools/services available to run online surveys:
Read More"Survey Says!" - Elicitation Technique #1
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Surveys are one of the most commonly used methods of collecting and analyzing data from a targeted population (a specific group of people). Using a set of standardized questions and a variety of delivery methods, surveys can be used to quickly obtain facts, opinions, and behaviors from a large group of people, which makes it a great elicitation tool.
Read MoreBe Prepared: Tools for Meetings
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You can have all the best information, all the best charts, all the best documents, all the best flows, but if you walk into the meeting without the right tools, you've got the ingredients but no way to put them together.
Read MoreMeetings - Agendas and Interventions
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Sometimes holding a meeting is like holding an intervention, where everyone has an agenda - and not necessarily the one you've included in your meeting request! Add to the mix the fact that people are inundated with meeting requests, spending more time in meetings than actually working, and you may wonder how anything gets done at all.
Read MoreIs Your Head in the Clouds...How About Your Storage and Computing?
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Today everyone is mad about the cloud, and for a lot of people, this is just another buzzword that they’ve heard, and so now they are using it too. The cloud gets talked about a lot in meetings; when it’s mentioned people tend to vaguely point or wave a hand over their heads, and on white boards they draw a puffy, white cumulus cloud with arrows in and out to indicate “cloud storage/computing” connections. But what does that really mean?
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