Survey Tools: Free and Paid

Survey Tools: Free and Paid

The trick to collecting information for your project is to NOT rely on any one method.

Yep, you read that right.

You see, people are funny. When you ask them a question face-to-face you’ll get one type of answer - usually the answer they think you want to hear, or the first random thing that pops into their mind, which could what they think or even what they’ve heard from others, or the answer that they think will make them look [smart, insightful, some form of “best”]...So, today let’s take a look at some of the tools/services available to run online surveys:

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Deliverables: Workflows vs Task Flows vs Process Flows

Deliverables: Workflows vs Task Flows vs Process Flows

Creating and reviewing these flows helps to highlight redundancies, delays, dead ends, error handling, and alternate/indirect paths that would otherwise remain unnoticed or ignored. 

These are not "once and done" documents, they are very much "living documents" that you will return to again and again to validate ideas and plans, update as things changes, and pass along to other departments for their planning, documentation, and training. 

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